Halfords Group PLC Annual Report and Accounts for the period ended 3 April 2015

Service revolution

Offering a significantly enhanced retail experience for our customers and colleagues is imperative.

Gear icon service revolution

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The 'h' factor

We are ensuring that Halfords has the products and services that our customers want and that they choose us as their number one destination to get them.

The 'H' factor

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Stores fit to shop

Our journey to improve the overall Halfords customer experience also requires changes to our physical footprint.

Stores fit to shop

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21st century infrastructure

Our ability to offer great service and products in-store and online is built upon a solid infrastructure.

21st century infrastructure

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Click with the digital future

With changing customer shopping habits, online sales are becoming an ever increasing proportion of our total sales, particularly for cycling and technology products.

Click with the digital future

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